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Returns & Exchanges
At Alternative Brewing, we want you to be completely satisfied with your coffee brewing equipment. If your purchase isn't quite right, we offer a 30-day return policy for unused items in their original packaging.
1
Check Eligibility
Ensure your item is unused, in its original packaging, and within 30 days of the delivery date.
2
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization.
3
Pack and Ship
Securely package your items and send them back to our warehouse using a tracked shipping service.
4
Receive Refund
Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing